Hello Black Mamba and Doremi,
thanks to both for the replies, you were near the issue but not there. 😃
Now I understand what happened.
I changed TV from Panasonic to Sony, so the right thing to do would have been to reprogram the swisscom remote to work with Sony.
Not knowing that volume and mute commands from swisscom remote are issued over IR, at least in my case, I assumed that all would have worked over HDMI via CEC.
Seems not the case.
Volume wasn't working because IR emitter and receiver were not in line of sight.
My TV is flush to the piece of furniture where it lays, so IR receiver is not visible from the remote when used by a lazy guy laying on the couch😃
Since both swisscom and remote are Bluetooth I did not thought of IR.
Redoing the remote to TV programming from swisscom TV fixed it.
Just raising the remote made it work!
Dumb issue, but solved.
Now I just have to a way to make the TV sound not like a phone call of 70 years ago.
But that's another issue😃
Have a nice sleep.